---
title: "E Courses"
slug: "/e-courses"
date: "2026-09-20"
description: "Online courses and professional learning from Dr. Sengupta & Associates across electronics, Lean management, healthcare and soft skills."
author: "Dr Sengupta"
---

# E Courses

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Flexible professional learning

# Courses that fit the way you work.

Build capability through structured online learning, practical modules and expert-led topics across manufacturing, healthcare, Lean systems and professional skills.

[Explore course areas ↗](#course-areas)

![Lean management course preview](https://drsga.com/storage/local/aakz/cms/media/181/Lean-Management-11-09-2025_page-0001.jpg)

Course catalogue

## Explore all 27 certificate courses.

[Electronics (13)](#e-courses-electronics)[Lean management (7)](#e-courses-lean-management)[Soft skills (6)](#e-courses-soft-skills)[Healthcare (1)](#e-courses-healthcare)### Electronics

Electronics · 01[![A Beginners Guide to Surface Mount Technology cover](https://drsga.com/storage/local/aakz/cms/media/164/Electronics-11-09-2025_page-0001.jpg)](https://drsga.com/storage/local/aakz/cms/media/164/Electronics-11-09-2025_page-0001.jpg)### A Beginners Guide to Surface Mount Technology

1\. Introduction 2. Hand soldering of SMDs 3. SMT Glue Dispensing

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- 1. Introduction
- 2. Hand soldering of SMDs
- 3. SMT Glue Dispensing
- 4. Wave Soldering
- 5. Solder paste printing
- 6. Reflow Soldering
- 7. SMD Solder Joint Defects, Root Cause
- and Analysis
- 8. Repair & Rework of SMD Boards
- Annexure A: An Introduction to Ball Grid Array(BGA)
- Annexure B: SMT, Terms & Definition

[Enquire about this course ↗](/contact-us)

Electronics · 02[![Assembled PCB Repair & Rework Technique cover](https://drsga.com/storage/local/aakz/cms/media/162/Electronics-11-09-2025_page-0002.jpg)](https://drsga.com/storage/local/aakz/cms/media/162/Electronics-11-09-2025_page-0002.jpg)### Assembled PCB Repair & Rework Technique

1\. Introduction and basic steps of Assembled PCB Repair & Rework 2. Handling PCBs during repairing. 3. Bare PCB Modification & Repair

**Who should attend:** Electronic Repair Operators/ Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- 1. Introduction and basic steps of Assembled PCB Repair & Rework
- 2. Handling PCBs during repairing.
- 3. Bare PCB Modification & Repair
- 4. Desoldering Thru’ Hole Components
- 5. SMD SOLDERING & DESOLDERING
- 6. BGA Desoldering & Resoldering
- 7. Rework and Repair on Flex Circuits
- Annex-A: ESD Control during Repair & Rework
- ANNEX-B: Terms & Definition

[Enquire about this course ↗](/contact-us)

Electronics · 03[![Design for Reliability of Electronic Products cover](https://drsga.com/storage/local/aakz/cms/media/165/Electronics-11-09-2025_page-0003.jpg)](https://drsga.com/storage/local/aakz/cms/media/165/Electronics-11-09-2025_page-0003.jpg)### Design for Reliability of Electronic Products

Chapter-1: Training Objectives Chapter-2. Fundamentals of Reliability Chapter-3: Design for Reliability Principles

**Who should attend:** Electronic R&D Executives/ Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter-1: Training Objectives
- Chapter-2. Fundamentals of Reliability
- Chapter-3: Design for Reliability Principles
- Chapter-4. Reliability Engineering Process
- Chapter-5. Reliability Testing and Validation
- Chapter- 6: Root Cause Analysis and Corrective Actions
- Chapter-7: Reliability Management
- in Product Lifecycle
- Chapter-8. Tools and Techniques for Reliability Engineering
- 9. Case Studies and Real-World Examples
- Annex-A: Terms & Definitions
- Annex-B: Further Reading

[Enquire about this course ↗](/contact-us)

Electronics · 04[![Printed Circuit Board (PCB), the Base of Each Electronic Product cover](https://drsga.com/storage/local/aakz/cms/media/167/Electronics-11-09-2025_page-0004.jpg)](https://drsga.com/storage/local/aakz/cms/media/167/Electronics-11-09-2025_page-0004.jpg)### Printed Circuit Board (PCB), the Base of Each Electronic Product

Sections: 1.Introduction & History of PCB Innovation 2.Common PCB Substrate

**Who should attend:** Electronic Manufacturing Operators/ Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Sections:
- 1.Introduction & History of PCB Innovation
- 2.Common PCB Substrate
- 3.Single, Double sided and Multilayer PCB
- 4.Flexi & Flexi Rigid PCB
- 5.PCB Manufacturing
- 6.PCB Manufacturing defects and their remedies
- 7.Bare Board PCB Testing
- 8. Bare Board PCB Repair Technique
- 9.PCB Legislation, Environmental Issues
- 10.Latest trend in PCB Technology

[Enquire about this course ↗](/contact-us)

Electronics · 05[![ESD (Electrostatics Discharge) and Its Impact on Electronic Manufacturing & Rework cover](https://drsga.com/storage/local/aakz/cms/media/169/Electronics-11-09-2025_page-0005.jpg)](https://drsga.com/storage/local/aakz/cms/media/169/Electronics-11-09-2025_page-0005.jpg)### ESD (Electrostatics Discharge) and Its Impact on Electronic Manufacturing & Rework

1\. Electrostatic discharge (ESD) – Definition & Introduction 2. Damages caused by ESD in PCB Assembly 3. ESD Sensitive Component Classification

**Who should attend:** Electronic Manufacturing Operators/ Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- 1. Electrostatic discharge (ESD) – Definition & Introduction
- 2. Damages caused by ESD in PCB Assembly
- 3. ESD Sensitive Component Classification
- 4. Electrostatic Discharge Control Materials
- 5. Concept of grounding in ESD Control
- 6. Neutralization of Electrostatic Charges-Ionizer
- 7. ESD Table Top Mats & Floor Materials
- 8. ESD Workstation
- 9. Prevention & Control of ESD
- 10. ESD Clean Rooms
- 11. ESD Packaging & Symbols
- Annex-A: Images of ESD Damage in Electronic Components
- Annex-B: ESD Control -Terms & Definitions Annexure-C: Bibliography

[Enquire about this course ↗](/contact-us)

Electronics · 06[![Green Electronic Manufacturing cover](https://drsga.com/storage/local/aakz/cms/media/168/Electronics-11-09-2025_page-0006.jpg)](https://drsga.com/storage/local/aakz/cms/media/168/Electronics-11-09-2025_page-0006.jpg)### Green Electronic Manufacturing

1.Introduction to Green Electronic Manufacturing 2.Environmental Challenges in Electronic Manufacturing 3. Green Material Selection

**Who should attend:** Electronic Manufacturing/ Operators/ Supervisors and Manager

**₹499** · E-course with certificate from SG Academy

View full course syllabus- 1.Introduction to Green Electronic Manufacturing
- 2.Environmental Challenges in Electronic Manufacturing
- 3. Green Material Selection
- 4. Renewable Energy Sources
- 5. Eco-Friendly Manufacturing Processes
- 6. Sustainable Supply Chain Management
- 7. Green Standards and Certifications
- 8. Extended Producer Responsibility (EPR)
- 9. Environmental Impact Assessment Reporting
- 10. Case Studies of Green Electronic Manufacturing
- 11. Challenges and Future Trends
- 12. Regulatory and Policy Framework
- 13. Green Electronic Manufacturing Strategy
- 14. Towards a Sustainable Future
- Annex-A: Glossary of terms
- Annex-B: References

[Enquire about this course ↗](/contact-us)

Electronics · 07[![Guidebook on SPC and Its Application for Electronic Manufacturing Process Improvement cover](https://drsga.com/storage/local/aakz/cms/media/170/Electronics-11-09-2025_page-0007.jpg)](https://drsga.com/storage/local/aakz/cms/media/170/Electronics-11-09-2025_page-0007.jpg)### Guidebook on SPC and Its Application for Electronic Manufacturing Process Improvement

Chapter1: Introduction Chapter 2: Understanding Statistical Process Control (SPC) Chapter 3: Key Concepts in SPC

**Who should attend:** Electronic Manufacturing Supervisors and Managers

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter1: Introduction
- Chapter 2: Understanding Statistical Process Control (SPC)
- Chapter 3: Key Concepts in SPC
- Chapter 4: Control Charts
- Chapter 5: Pareto Analysis
- Chapter 6: Cause and Effect
- (Fishbone) Diagrams
- Chapter 7: Histograms
- Chapter 8: Scatter Diagrams
- Chapter 9: Flowcharts
- Chapter 10: Check Sheets
- Chapter 11: Statistical Control Plans
- Chapter 12: Statistical Sampling
- Chapter 13: Integrating SPC into Electronics Manufacturing

[Enquire about this course ↗](/contact-us)

Electronics · 08[![Reliable Soldering Practices — Version 3 cover](https://drsga.com/storage/local/aakz/cms/media/171/Electronics-11-09-2025_page-0008.jpg)](https://drsga.com/storage/local/aakz/cms/media/171/Electronics-11-09-2025_page-0008.jpg)### Reliable Soldering Practices — Version 3

1\. Electronic Grade Soldering, Its Principles and Basic Theories 2. A Guide To Soldering Materials

**Who should attend:** Electronic Manufacturing Operators, Supervisors and Managers

**₹499** · E-course with certificate from SG Academy

View full course syllabus- 1. Electronic Grade Soldering, Its Principles and
- Basic Theories
- 2. A Guide To Soldering Materials
- 3. Tools and The Soldering Iron
- 4. Soldering Machines
- 5. Common Solder Joint Defects and their Remedies
- 6. Rework And Repair Of High Density PCBs
- 7. Annex-A: Lead Free Soldering-An Introduction
- 8. Bibliography

[Enquire about this course ↗](/contact-us)

Electronics · 09[![Wave Soldering: Process and Process Control cover](https://drsga.com/storage/local/aakz/cms/media/163/Electronics-11-09-2025_page-0009.jpg)](https://drsga.com/storage/local/aakz/cms/media/163/Electronics-11-09-2025_page-0009.jpg)### Wave Soldering: Process and Process Control

Section 1: Introduction to Wave Soldering Section 2: Equipment and Materials Section 3: Wave Soldering Process

**Who should attend:** Electronic Manufacturing Operators, Supervisors and Managers

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Section 1: Introduction to Wave Soldering
- Section 2: Equipment and Materials
- Section 3: Wave Soldering Process
- Section 4: Monitoring Critical Parameters in Wave Soldering
- Section 5: Safety and Environmental Considerations
- Section 6: Appendices
- Appendix A: Glossary of Terms
- Appendix B: Reference Materials
- Appendix C: Supplier List and Equipment Manufacturers

[Enquire about this course ↗](/contact-us)

Electronics · 10[![Guidebook for Lead Free Soldering & RoHS cover](https://drsga.com/storage/local/aakz/cms/media/166/Electronics-11-09-2025_page-0010.jpg)](https://drsga.com/storage/local/aakz/cms/media/166/Electronics-11-09-2025_page-0010.jpg)### Guidebook for Lead Free Soldering & RoHS

CHAPTER 1: Introduction CHAPTER 2 :Understanding RoHS Compliance CHAPTER 3 :Basics of Lead-Free Soldering

**Who should attend:** Electronic Manufacturing Operators, Supervisors and Managers

**₹999** · E-course with certificate from SG Academy

View full course syllabus- CHAPTER 1: Introduction
- CHAPTER 2 :Understanding RoHS Compliance
- CHAPTER 3 :Basics of Lead-Free Soldering
- CHAPTER 4: Lead-Free Manufacturing Process Adjustments
- CHAPTER 5: Design Considerations for Lead-Free Soldering
- CHAPTER: 6 : Health and Safety Considerations
- CHAPTER 7 :Implementing RoHS Compliance in Production
- CHAPTER 8
- Quality Control and Testing
- CHAPTER 9 :CASE STUDIES

[Enquire about this course ↗](/contact-us)

Electronics · 11[![Photographic Guide for Inspection of Solder Joints cover](https://drsga.com/storage/local/aakz/cms/media/173/Electronics-11-09-2025_page-0011.jpg)](https://drsga.com/storage/local/aakz/cms/media/173/Electronics-11-09-2025_page-0011.jpg)### Photographic Guide for Inspection of Solder Joints

Chapters: 1.PCBAssemblyInspection Techniques:

**Who should attend:** Electronic Manufacturing Operators, Supervisors and Managers

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapters:
- 1.PCBAssemblyInspection
- Techniques:
- 2.Identification,analysisand Remedies of Manual/SMDs/Wave /Reflow/Lead Free/BGA Soldering Defects

[Enquire about this course ↗](/contact-us)

Electronics · 12[![Wave Soldering cover](https://drsga.com/storage/local/aakz/cms/media/174/Electronics-11-09-2025_page-0012.jpg)](https://drsga.com/storage/local/aakz/cms/media/174/Electronics-11-09-2025_page-0012.jpg)### Wave Soldering

Section 1: Introduction to Wave Soldering Section 2: Equipment and Materials Section 3: Wave Soldering Process

**Who should attend:** Electronic Manufacturing Operators, Supervisors and Managers

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Section 1: Introduction to Wave Soldering
- Section 2: Equipment and Materials
- Section 3: Wave Soldering Process
- Section 4. Monitoring Critical Parameters in Wave Soldering
- Section 5: Safety and Environmental Considerations
- Section 6: Case Studies and Examples
- Section 6: Case Studies and Examples
- Section 7: Future Trends and Innovations
- Appendix A: Glossary of Terms
- Appendix B: Reference Materials
- Appendix C: Supplier List and Equipment Manufacturers

[Enquire about this course ↗](/contact-us)

Electronics · 13[![Manual Soldering cover](https://drsga.com/storage/local/aakz/cms/media/172/Electronics-11-09-2025_page-0013.jpg)](https://drsga.com/storage/local/aakz/cms/media/172/Electronics-11-09-2025_page-0013.jpg)### Manual Soldering

Chapter-1 Soldering: Introduction And Basic Theories Chapter-2 Soldering Materials Chapter-3 Soldering Tools & Soldering Iron

**Who should attend:** Electronic Manufacturing Operators, Supervisors and Managers

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter-1 Soldering: Introduction And Basic Theories
- Chapter-2 Soldering Materials
- Chapter-3 Soldering Tools & Soldering Iron
- Chapter-4: Safety Precautions In Manual Soldering Process
- Chapter-5: Step By Step Soldering Process- Part I: Through Hole Component Part Ii : Surface Mount Technology
- Chapter- 6 Solder Joint Inspection Techniques
- Chapter- 7 Common Manual Solder Joint Defects and Their Prevention
- Chapter-8 Repair and Rework Of Printed Wired Assembly

[Enquire about this course ↗](/contact-us)

### Lean management

Lean management · 01[![Lean Tools cover](https://drsga.com/storage/local/aakz/cms/media/181/Lean-Management-11-09-2025_page-0001.jpg)](https://drsga.com/storage/local/aakz/cms/media/181/Lean-Management-11-09-2025_page-0001.jpg)### Lean Tools

Chapter 1:Introduction Chapter 2: 5S Chapter 3: Value stream mapping

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1:Introduction
- Chapter 2: 5S
- Chapter 3: Value stream mapping
- Chapter 4: Kaizen
- Chapter 5: Poka yoke (Mistake proofing)
- Chapter 6: Kanban
- Chapter 7: 5 Whys
- Chapter 8: Just in-time (jit)
- Chapter 9: Total productive maintenance (TPM)
- Chapter 10: Root cause analysis
- ANNEX-A: Glossary -Lean Terms

[Enquire about this course ↗](/contact-us)

Lean management · 02[![A Guide to Lean Manufacturing Foundations cover](https://drsga.com/storage/local/aakz/cms/media/182/Lean-Management-11-09-2025_page-0002.jpg)](https://drsga.com/storage/local/aakz/cms/media/182/Lean-Management-11-09-2025_page-0002.jpg)### A Guide to Lean Manufacturing Foundations

Module 1:Introduction & History of Lean Manufacturing Module 2: Lean Wastes Module 3: Value Stream Mapping

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Module 1:Introduction & History of Lean Manufacturing
- Module 2: Lean Wastes
- Module 3: Value Stream Mapping
- Module 4: 5S Methodology
- Module 5: Just-in-Time (JIT) and Kanban
- Module 6: Total Productive Maintenance (TPM)
- Module 7: Lean Tools and Techniques
- Module 8: Lean Leadership and Culture
- Module 9: Lean Manufacturing Simulation
- Module 10: Lean Manufacturing case studies
- Annex-A: GLOSSARY OF TERMS
- Annex-B: LIST OF BOOKS

[Enquire about this course ↗](/contact-us)

Lean management · 03[![A Practitioner’s Handbook on Lean Principles in Electronic Manufacturing cover](https://drsga.com/storage/local/aakz/cms/media/183/Lean-Management-11-09-2025_page-0003.jpg)](https://drsga.com/storage/local/aakz/cms/media/183/Lean-Management-11-09-2025_page-0003.jpg)### A Practitioner’s Handbook on Lean Principles in Electronic Manufacturing

Chapter 1: Introduction to Lean Manufacturing Chapter 2: Overview of Electronic Manufacturing Chapter 3: Lean Principles in Electronic Manufacturing

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1: Introduction to Lean Manufacturing
- Chapter 2: Overview of Electronic Manufacturing
- Chapter 3: Lean Principles in Electronic Manufacturing
- Chapter 4. Value Stream Mapping in Electronic Manufacturing
- Chapter 5: Just-in-Time (JIT) in Electronic Manufacturing
- Chapter 6: Kaizen and Continuous Improvement
- Chapter 7: 5S methodology and its relevance to electronic manufacturing
- Chapter 8: Total Productive Maintenance (TPM) for Electronics
- Chapter 9: Quality Management in Lean Electronic Manufacturing
- Chapter 10: Supplier and Partner Integration
- Chapter 11: Technology and Innovation in Lean Electronic Manufacturing
- Chapter 12: Case Studies and Practical Examples of successful implementations of Lean in electronic manufacturing
- Chapter 13: Future Trends and Challenges
- ANNEXURE A: Terms and Definitions
- ANNEXURE-B: Lean Manufacturing Books

[Enquire about this course ↗](/contact-us)

Lean management · 04[![Lean Manufacturing: Green Belt Certification cover](https://drsga.com/storage/local/aakz/cms/media/180/Lean-Management-11-09-2025_page-0006.jpg)](https://drsga.com/storage/local/aakz/cms/media/180/Lean-Management-11-09-2025_page-0006.jpg)### Lean Manufacturing: Green Belt Certification

Module 1: Introduction to Lean Manufacturing Module 2: Eight Type of Waste Module 3: Lean Tools and Techniques

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Module 1: Introduction to Lean Manufacturing
- Module 2: Eight Type of Waste
- Module 3: Lean Tools and Techniques
- Module 4: Standard Work and Takt Time
- Module 5: Continuous Flow and Pull Systems
- Module 6: Lean Metrics and Performance Measurement (2 hours)
- Module 7: Problem-Solving and Root Cause Analysis
- Module 8: Kaizen and Continuous Improvement Projects
- Module 9:Lean Implementation Strategy
- Module 10:Lean Green Belt Certification Project
- Module : MCQ Based Evaluation

[Enquire about this course ↗](/contact-us)

Lean management · 05[![Lean Manufacturing: Yellow Belt Certification cover](https://drsga.com/storage/local/aakz/cms/media/185/Lean-Management-11-09-2025_page-0005.jpg)](https://drsga.com/storage/local/aakz/cms/media/185/Lean-Management-11-09-2025_page-0005.jpg)### Lean Manufacturing: Yellow Belt Certification

Section 1: Introduction to Lean Manufacturing Section 2: Lean Manufacturing Principles Section 3. Lean Tools and Techniques

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Section 1: Introduction to Lean Manufacturing
- Section 2: Lean Manufacturing Principles
- Section 3. Lean Tools and Techniques
- Section 4. Yellow Belt Certification Preparation
- Section 5: Project Work and Team Dynamics
- Section 6: Case Studies and Practical Applications
- Section 7: Conclusion and Next Steps
- Appendix-A
- Appendix B : Evaluation: MCQ Questionnaire

[Enquire about this course ↗](/contact-us)

Lean management · 06[![Lean Manufacturing: White Belt Certification Course cover](https://drsga.com/storage/local/aakz/cms/media/184/Lean-Management-11-09-2025_page-0004.jpg)](https://drsga.com/storage/local/aakz/cms/media/184/Lean-Management-11-09-2025_page-0004.jpg)### Lean Manufacturing: White Belt Certification Course

Section 1. Introduction to Lean Manufacturing Section 2. Lean Tools Overview Section 3: Detailed Exploration of Key Lean Tools (1 hour)

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Section 1. Introduction to Lean Manufacturing
- Section 2. Lean Tools Overview
- Section 3: Detailed Exploration of Key Lean Tools (1 hour)
- Section 4: . Application of Lean Tools in Real Scenarios (1 hour)
- Section 5. Summary and Q&A
- Section 6: Lean Manufacturing White Belt Certification through MCQs

[Enquire about this course ↗](/contact-us)

Lean management · 07[![Application of Lean Healthcare Concept in Improving Hospital Performance cover](https://drsga.com/storage/local/aakz/cms/media/179/Lean-Management-11-09-2025_page-0007.jpg)](https://drsga.com/storage/local/aakz/cms/media/179/Lean-Management-11-09-2025_page-0007.jpg)### Application of Lean Healthcare Concept in Improving Hospital Performance

Chapter 1 What is Lean Management Chapter 2 Understanding LEAN Concepts applicable to healthcare Chapter 3 History of application of Lean Management in Healthcare

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1 What is Lean Management
- Chapter 2 Understanding LEAN Concepts applicable to healthcare
- Chapter 3 History of application of Lean Management in Healthcare
- Chapter 4 Lean Tools Applicable to Healthcare
- Chapter 5 Application of Lean Tools in Healthcare Problem Solving
- Chapter 6 Lean Healthcare Certifications(White Belt, Yellow Belt, Green Belt and Black Belt)
- Chapter 7 Implementing Lean Projects in Healthcare
- Chapter 8 Present Status of application of Lean Healthcare in India
- Chapter 9 The Future of Lean Healthcare
- ANNEX-A: Lean Healthcare Glossary
- Annexure B Templates and Checklists for Lean Projects
- Annex-C: Resources for Further Reading

[Enquire about this course ↗](/contact-us)

### Soft skills

Soft skills · 01[![Effective Communication in Corporate Environment cover](https://drsga.com/storage/local/aakz/cms/media/199/Softskill_page-0001.jpg)](https://drsga.com/storage/local/aakz/cms/media/199/Softskill_page-0001.jpg)### Effective Communication in Corporate Environment

Chapter 1.Introduction to Communication Chapter 2: Communication in a Corporate Environment Chapter 3: Effective Communication Skills

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1.Introduction to Communication
- Chapter 2: Communication in a Corporate Environment
- Chapter 3: Effective Communication Skills
- Chapter 4: Overcoming Communication Barriers
- Chapter 5. Communication Styles and Their Impact
- Chapter 6: Digital Communication in Corporate Environments
- Chapter 7. Case Studies and Real-Life Scenarios
- Chapter 8. Advanced Communication Techniques
- Chapter 9.Cross cultural communication
- Chapter 10: Measuring and Improving Communication Effectiveness
- Chapter 11. Summary and Conclusion
- ANNEXURE-A: Terms & Definitions
- ANNEXURE-B: Books & Articles

[Enquire about this course ↗](/contact-us)

Soft skills · 02[![Leadership: A Key for Transforming Challenges into Achievements cover](https://drsga.com/storage/local/aakz/cms/media/198/Softskill_page-0002.jpg)](https://drsga.com/storage/local/aakz/cms/media/198/Softskill_page-0002.jpg)### Leadership: A Key for Transforming Challenges into Achievements

Chapter 1: Introduction to Leadership Chapter 2: The Foundations of Effective Leadership Chapter 3: Leadership Styles

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1: Introduction to Leadership
- Chapter 2: The Foundations of Effective Leadership
- Chapter 3: Leadership Styles
- Chapter 4: Leadership in Practice
- Chapter 5: Emotional Intelligence in Leadership
- Chapter 6: Ethical Leadership
- Chapter 7: Leading Change
- Chapter 8: Leadership Development
- Chapter 9: Leadership in the Digital Age
- Chapter 10: Case Studies in Leadership
- Chapter 11: The Future of Leadership
- ANNEXURE A: Terms and Definitions
- ANNEXURE B:List of Books

[Enquire about this course ↗](/contact-us)

Soft skills · 03[![Time Management cover](https://drsga.com/storage/local/aakz/cms/media/197/Softskill_page-0003.jpg)](https://drsga.com/storage/local/aakz/cms/media/197/Softskill_page-0003.jpg)### Time Management

Chapter 1: Introduction to Time Management Chapter 2: Understanding Time Management Chapter 3: Common Time Wasters

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1: Introduction to Time Management
- Chapter 2: Understanding Time Management
- Chapter 3: Common Time Wasters
- Chapter 4: Goal Setting and Planning
- Chapter 5: Prioritization Techniques
- Chapter 6: Effective Delegation
- Chapter 7: Time Management Tools and Technology
- Chapter 8: Creating a Time-Friendly Culture
- CHAPTER 9: Measuring and Improving Results
- Chapter 10: Case Studies
- Chapter 11: Conclusion

[View course on SG Academy ↗](https://ratansengupta.graphy.com/s/courses/667c33936c77a00ed3da3d0d/info)

Soft skills · 04[![Conflict Management Strategies cover](https://drsga.com/storage/local/aakz/cms/media/201/Softskill_page-0004.jpg)](https://drsga.com/storage/local/aakz/cms/media/201/Softskill_page-0004.jpg)### Conflict Management Strategies

Chapter 1: Introduction To Conflict Management Chapter 2 : Understanding The Dynamics Of Conflict Chapter 3: Conflict Resolution Models

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1: Introduction To Conflict Management
- Chapter 2 : Understanding The Dynamics Of Conflict
- Chapter 3: Conflict Resolution Models
- Chapter 4: Effective Communication In Conflict Management
- Chapter 5. Strategies For Dealing With Different Types Of Conflict
- Chapter 6. Conflict Prevention
- Chapter 7. Conflict Resolution In Specific Settings
- Chapter 8. Overcoming Common Challenges In Conflict Management
- Chapter 8. Overcoming Common Challenges In Conflict Management
- Chapter 9. Reflections On Conflict Resolution

[Enquire about this course ↗](/contact-us)

Soft skills · 05[![Introduction to Change Management cover](https://drsga.com/storage/local/aakz/cms/media/200/Softskill_page-0005.jpg)](https://drsga.com/storage/local/aakz/cms/media/200/Softskill_page-0005.jpg)### Introduction to Change Management

Chapter 1: Introduction To Change Management Chapter 2: Understanding Organizational Change Chapter 3: The Change Management Process

**Who should attend:** Electronic Manufacturing Supervisors and Manager

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1: Introduction To Change Management
- Chapter 2: Understanding Organizational Change
- Chapter 3: The Change Management Process
- Chapter 4: Change Agents & Stakeholders
- Chapter 5: Overcoming Resistance To Change
- Chapter 6: Change Models
- Chapter 7: Key Performance Indicators
- Chapter 8: Real-World Change Management Examples
- Chapter: 9 Ethical Challenges In Change Initiatives
- Chpater: 10 Evolving Technologies

[View course on SG Academy ↗](https://ratansengupta.graphy.com/s/courses/66744e706708a9734556f070/info)

Soft skills · 06[![A Guide to Effective Communication in Hospital Environment cover](https://drsga.com/storage/local/aakz/cms/media/196/Softskill_page-0006.jpg)](https://drsga.com/storage/local/aakz/cms/media/196/Softskill_page-0006.jpg)### A Guide to Effective Communication in Hospital Environment

Chapter 1. Introduction Chapter 2. Understanding The Hospital Environment Chapter 3. Essential Communication Skills

**Who should attend:** Medical Director, Doctors, Nursing Staff, Hospital staff

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1. Introduction
- Chapter 2. Understanding The Hospital Environment
- Chapter 3. Essential Communication Skills
- Chapter 4.0 Team Communication
- Chapter 5. Patient Communication
- Chapter 6.Utilizing Technology For Communication
- Chapter 7.0 Continuous Improvement And Training
- Chapter 8: Recap Of This E-Book
- Appendix: A Sample Communication Protocols
- Annexure-B : Further Reading
- Annexure C: Communication Skills Assessment

[View course on SG Academy ↗](https://ratansengupta.graphy.com/s/courses/6592b74ae4b089c00813d6db/info)

### Healthcare

Healthcare · 01[![Nurse’s Role in Achieving NABH Accreditation cover](https://drsga.com/storage/local/aakz/cms/media/178/Healthcare_page-0001.jpg)](https://drsga.com/storage/local/aakz/cms/media/178/Healthcare_page-0001.jpg)### Nurse’s Role in Achieving NABH Accreditation

Chapter 1: Introduction Chapter 2: Understanding NABH Standard Chapter 3: Nursing Leadership in NABH Compliance

**Who should attend:** Medical Director, Doctors, Nursing Staff

**₹999** · E-course with certificate from SG Academy

View full course syllabus- Chapter 1: Introduction
- Chapter 2: Understanding NABH Standard
- Chapter 3: Nursing Leadership in NABH Compliance
- Chapter 4: Nursing in Administration and Management
- Chapter 5: Nursing in Infection Control
- Chapter 6: Nursing in Patient Care and Safety
- Chapter 6: Nursing in Patient Care and Safety
- Chapter 7: Continuous Quality Improvement (CQI)
- Chapter 8: Interdisciplinary Collaboration
- Chapter 9: Training and Education for Nurses
- Chapter 10: Case Studies and Best Practices
- Chapter 11: Future Trends and Challenges
- ANNEXURE A : Additional Resources, Templates and Tools for NABH Compliance
- ANNEXURE-B: Glossary of Terms Related to NABH Standards:
- ANNEXURES-C: References

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